Encountered a problem while using the GoPiGo, the GoPiGo board would not power on.
As shown in the photo, the LED only lights up when I’m holding onto the power button.
[removed, unable to load 2 images]
Error encountered:
F:
The directory name is invalid
Clicked on ‘ok’ and image was loaded onto the SD card but I’m still getting the problem where my GoPiGo would not power up. Anyone has got any solution to it or am I doing something wrong?
I just want to jump in and tell that @darren.cotterill’s suggestions are on point. Thanks @darren.cotterill.
Here are 2 things that might be the cause of this issue:
Old firmware on the GoPiGo3 -> Boot up Raspbian For Robots and update the firmware of the GoPiGo3.
Low batteries.
Also, I might suggest you use Etcher instead of Win32DiskImager - it’s more reliable.
Thanks for the help guys. Turns out, the GoPiGo board was fried. No idea how that happen since my team was using it the second time for less than 30 mins.
Borrowed another GoPiGo board and the robot started working again.
Since that fried board is quite important to us, we want to determine what are the costs for shipping that defective board to our engineer in the US.
After determining the shipping costs of the defective board, we’ll communicate that to you and then reimburse the cost through PayPal or something similar.
At the same time, we are shipping you a replacement for the GoPiGo3 board.
@ChrisDooley can you help us on this matter? I will leave these 2 to you guys. @jack.new.wl, does that sound okay to you? Also can you tell us what is the preferred courier for sending the defective board?
The shipping cost would be around 15-20USD. Would you provide me the
address? You guys can also reimburse me after I’ve shipped the board back
so I can provide you guys with the receipt as well as tracking for the
board.
No preffered courier but would appreciate it if we get it asap as my team
and I are using the robot for a final year project.
hey @jack.new.wl I think we’re having trouble finding your original order. Do you have an order number? Did you order directly from us or through a distributor?
Thanks @jack.new.wl we will be in touch on Monday and get a replacement going. If we wanted to ship it back, could we send you $20 via paypal to ship to @Matt? Or if you tell us what the cost is, we will cover it. Thanks!