New installation - motors don't activate

We just set up our GoPiGo and the testing tool on the desktop works when illuminating the LEDs, but does not activate either motor. Need troubleshooting advice. we’ve confirmed the connectors are well-seated and plugged into the correct sides. thanks

Solved this problem.

1 Like

Just curious for posterity (i.e. others who might have the same problem and look here for help) - what did the issue end up being and how did you solve it? /K

1 Like

We were on the wrong OS.

Thanks

1 Like