Servo jams - do I need replacement?

GoPiGo
1

Hi,

I was having the same issue with servo jamming due to using the reset_servo() function. I had, however, initially not realized that the servo desperately kept trying to go to the desired position. Being left at this state for a few minutes, it seemed to have overheated as it will now not move any more at all and gets warm every time it is plugged in. Is it possible to get a replacement for the broken servo?

Thanks!

2
3

Hi @lehmannt86,

Could you tell us where you’re located?

Thank you!

4

Hi @RobertLucian,

I’m located in Edmonton, Canada.

Cheers,
Thomas

5

Did you purchase the servo through us or through a distributor?

6

HI @JohnC,

Sorry for the delay. Had a busy week. I ordered the robot directly from you guys. The reference # on the invoice is 123564.

Cheers,
Thomas

7

Thanks @lehmannt86 we will work to ship you a replacement to the same address.

8

Awesome, thank you so much!

9

@lehmannt86 Your replacement servo was shipped yesterday. USPS tracking HJ488314435US

10

Thank you! Got the confirmation email.