Warranty for GoPiGo3 board

#1

Hi, one of the pieces with pins that connect the camera got separated. How can I use the warranty to get a new red board?

#2

Hello @jmartin.carrillo,
Could you share a photo, please? I’m not entirely certain I understand which part is broken.

Cleo

#3

Hi, the pin that is highlighted with an orange circle has been desolded from the board area that is highlighted with a black square.

#4

Thanks for the photo. We will replace the board.

Cleo

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#5

@jmartin.carrillo I sent a direct email to you with a request for a few details. Once I have this information I can send out your replacement board.

#6

@ChrisDooley Great, thank you!

#7

@jmartin.carrillo Your replacement board is on the way. Tracking details were sent via email.

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closed #8

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