BrickPi+ did not ship with firmware

BrickPi
1

My team at Cisco purchased handful of BrickPi+ units and in at least two BrickPi+ units that I have tested, the BrickPi+ units did not appear to ship with firmware. I ran the EV3-Firmware_Check.py on the units and in both instances, I received the following output:

pi@dex ~/BrickPi_Python/Sensor_Examples $ python EV3-Firmware_Check.py 
Trying to communicate with firmware.
PASS: Serial line setup.
 
Setup sensors returns: -1
Checking Firmware Version of BrickPi.
Firmware version is: None
DOH!  Please update your firmware to run EV3 sensors!
You should be able to run NXT sensors, but not EV3 sensors.

What can I do to resolve this issue?

2

Hello Tuhoang,
I have a couple of quick questions:
Are you sure these are BrickPi+? Did they come with round power jacks?
Did these units come directly from us or did you purchase them from a reseller?
Do any other python scripts work, such as a motor example?
Best,
John

3

Hi John,

Yes, these are BrickPi+ boards. The labels on the bag indicates that it is and the board has barrel power jacks.

I did not purchase these, but my manager did.

None of the other sensor and motor example Python scripts work.

Thanks,
Tuan

4

Hey Tuan,

If none of the other examples work, we need to write firmware again. We can exchange a replacement through our website (http://dexterindustries.com/contact).

Thanks Tuan, sorry about the missing firmware.

John